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FAQ

Do your products come with a warranty ?

At Top Audio Online Store , All products that we list on our site come with 1 - 2 years warranty unless state otherwise


How long does it take for my order to arrive ?

We normally ship out your order on the same days if payment have cleared before the cut off time of 1 PM , if not order will be sent out the next day , Order will be sending out using Australia Post , Courier Please and TNT Express depend on where delivery address is . WA : 1-2 days with TNT Express , VIC QLD and SA Metro Are 1-2 workings day with Courier Please . PO Box Address delivery via Australia Post take 1 - 6 working days


Do you ship internationally?
Yes. Send us an email and will we provide you will a shipping quote and expected transit time for Airmail & Express Post International Services to your country.


What happens if my goods are delivered when I am not home?
Each parcel will be delivered to your door and you will be required to sign for it. If no one is home, a card will be left advising which post office the item can be collected from.


Which payment methods can I use ?
Top Audio accepts payment make via Paypal including Visa/Mastercard credit and debit cards , cash / eftpos from our shop in Bankstown 


Can I pay using my credit card without registering a Paypal account?
Yes, Paypal fast checkout allows you to pay using your credit card without having to create a PayPal account. Simply proceed to checkout with PayPal and you will be prompted with options to pay with your credit card. Please contact us for further assistance.


What are the benefits of paying with PayPal?
PayPal is the number one choice for online payments. Not only because transactions are quick and safe, but also because it offers buyers up to $20,000 protection on purchases. You can find out more here.

 

Do you have a question that was not listed? Send an email to sales@topaudio.com.au

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